What Is LoveSac?
Stamford, Connecticut-based LoveSac Alternative Furniture Company is a wholesaler and retailer of specialized furniture featuring stuffed sacs. LoveSac conducts business through both its website and its brick-and-mortar stores.
What Is a Sac?
LoveSacs are filled with three different types of DuraFoam and are guaranteed never go to flat. Double stitch construction combined with reinforced bar-tacking at zipper ends ensures against breaks or tears. LoveSac covers can be machine-washed and line-dried. All LoveSac and Sactional inserts meet the California fire rating TB-117 for home furnishings fire retardants.
What Major Product Categories Does LoveSac Offer?
LoveSac offers the following product categories:
What Specific Products Does LoveSac Carry?
LoveSac features a wide selection of products. Among the offerings are:
Which Countries Does LoveSac Ship To?
LoveSac ships to the United States, Canada and internationally. LoveSac does not ship to P.O. boxes or APO/FPO addresses.
What Are Shipping Costs?
LoveSac offers free UPS Ground shipping to customers living in the 48 contiguous United States. All other shipping rates are calculated at checkout.
What Methods of Payment Are Accepted?
LoveSac accepts the following online payments:
LoveSac does not offer layaway plans.
Does LoveSac Have Physical Stores?
Yes. LoveSac currently boasts of over 50 retail stores in the United States, Australia and Saudi Arabia. LoveSac stores can be found in the following U.S. states:
A handy LoveSac Store Locator is featured at the website. Address, operating hours, phone number and view on map information is given for each store.
Is There a Return Policy?
States official company policy: "Returns must be reported or claimed within 15 days after receiving products." Customers must email to receive authorization for all returns and are responsible for original and return shipping costs. LoveSac applies a 25% restocking fee on all returns. Custom-made covers are non-returnable. In order to quality for warranty coverage, all products must be registered within 90 days of receipt.
What About Customer Service?
LoveSac offers the following customer service options:
How Long Has LoveSac Been in Business?
LoveSac owes its genesis to then-college student and current company CEO Shawn David Nelson, who sewed the first LoveSacs on his mother's sewing machine in Utah in 1995. The first LoveSac retail store was opened in 2001. LoveSac Alternative Furniture Co. makes its company headquarters at 700 Canal St., Fourth Floor, Stamford, CT 06902 USA. Telephone: 203-353-3349.
LoveSac maintains a social media presence on Facebook, Twitter and Pinterest. LoveSac also features Shawny D's Bog at its website.